Privacy Policy

Privacy Policy

Last updated: [29/04/2025]

This Privacy Policy describes how Freshtaa Wear (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from freshtaawear.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether a customer, website visitor, or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details: Your name, address, phone number, and email.
Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: Your username, password, and security questions.
Shopping information: The items you view, add to your cart, or wishlist.
Customer support information: The information you choose to include in communications with us (e.g., when sending a message through the Services).

Some features of the Services may require you to provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to collect this information. Usage Data may include details about how you access and use our Site and account, including device information, browser information, network connection details, your IP address, and other interactions with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies supporting our Site and Services (e.g., Shopify).
Our payment processors who collect payment information (e.g., bank account, credit/debit card info, billing address) to process your payment and fulfill orders.
When you visit our Site, open or click on emails we send, or interact with our advertisements, we may automatically collect certain information using online tracking technologies like pixels, web beacons, and cookies.

We treat information obtained from third parties in accordance with this Privacy Policy and are not responsible for the accuracy of the information provided by third parties. For more information, see the section Third-Party Websites and Links.

How We Use Your Personal Information

We use your personal information in the following ways:

Providing Products and Services: To process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns and exchanges.
Marketing and Advertising: To send marketing and promotional communications via email, text message, or postal mail, and to show advertisements for products or services.
Security and Fraud Prevention: To detect, investigate, or take action regarding fraudulent or illegal activity.
Communicating with You: To provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, see Shopify Cookies Policy. Cookies help us improve our Site, remember your preferences, run analytics, and personalize user interactions.

Most browsers automatically accept Cookies, but you can set your browser to remove or reject Cookies. However, removing or blocking Cookies may negatively impact your user experience and certain features of the Services.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

Service Providers: Vendors performing services on our behalf, such as IT management, payment processing, fulfillment, data analytics, customer support, etc.
Business and Marketing Partners: For providing services and advertisements.
Affiliates: Within our corporate group for business operations.
Business Transactions: In connection with a merger, bankruptcy, or other business transactions.
Legal Obligations: To comply with legal requirements such as subpoenas, search warrants, and similar requests.

User-Generated Content

If you choose to post product reviews or other content in public areas of the Services, such content will be accessible by others. We are not responsible for the privacy or security of any information you share publicly.

Third-Party Websites and Links

Our Site may contain links to third-party websites or online platforms. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

While no security measure is perfect, we implement reasonable safeguards to protect your personal information. We retain your personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have certain rights related to your personal information, including the right to access, delete, or correct your information. For further information, please contact us directly.

Complaints

If you have complaints about how we process your personal information, please contact us. If unsatisfied, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside the country you reside in, including in the United States. We comply with applicable laws for data transfer, such as the EU Standard Contractual Clauses.

Contact

If you have questions or wish to exercise your rights, please contact us at:

Email: freshtaawear@gmail.com
Location: Pakistan