Shipping Policy

Thank you for shopping with us at Freshtaa Wear. We are committed to providing excellent service and ensuring your orders reach you as quickly and efficiently as possible.

  1. Shipping & Delivery Time

    • We offer free shipping all over Pakistan.

    • Orders are typically delivered within 3 to 5 business days.

    • For Lahore customers, we offer next-day delivery on orders placed with advance payment.

  2. Address Updates

    • If you realize that you’ve entered the wrong address, please contact us via WhatsApp, Instagram, or email within 12 hours, and we’ll update it for you.

  3. Undeliverable Orders

    • If your order is returned to us due to an incorrect address, we’ll reach out to you for clarification. If you wish to reship, we will send it to the updated address.

  4. Lost or Damaged Packages

    • While our courier partners ensure that all packages are delivered securely, in the rare case that a package arrives open, please do not accept it. Report any issues to us immediately.

  5. Out of Stock Items

    • We do not list out-of-stock items on our website. If an item is unavailable, it won’t be available for purchase.

  6. Import Duties and Taxes

    • All orders are exclusive of any import duties or taxes. Customers are responsible for any additional fees upon delivery.

  7. Contact Us

    • If you have any questions or concerns regarding your order, feel free to reach out to us via:

Thank you for choosing Freshtaa Wear! We’re here to assist you with any concerns you may have regarding your order.